From Carey and his study of the Telegraph…..to Current Communication Technologies and Globalization.
Why and how are communication technologies different and more central than other technological inventions and discoveries such as the railroad, electricity, automobile, industrial production techniques, to name just a few?
Electricity allowed for the availability and distribution of power to “anytime, anywhere, and always on.” The automobile allowed for the flexibility and individualization of transportation. Industrial production and production processes allowed for the mass production, standardization, and dramatic reduction of costs of “consumer” products, among others. These technological inventions and their subsequent innovations had a tremendous effect from trade, to economics, to urbanization and education and most importantly to culture, society and politics.
Can we single out communication technologies as having a higher impact and a more central effect on society and culture than the above as well as other technologies?
Many of our answers can be found in James Carey’s writings and in particular in the essays that were put together in “Communication as Culture.” While Dewey, Innis, and McLuhan named communication as central to shaping society and culture, it was Carey who, with his original work, made media and communication “a prime mover” of societal and cultural developments. In his study of the telegraph, Carey says “…there were other technological marvels of the mid-nineteenth century, but the inscrutable nature of the telegraph made it seem more extraordinary than, and qualitatively different from, other inventions….”
Carey gives us convincing evidence of the centrality of communication technology when he describes how the telegraph effected change and
“….altered the spatial and temporal boundaries of human interaction, brought into existence new forms of language as well as new conceptual systems, and brought about new structures of social relations, particularly by fostering a national middle class. These consequences were also displacements: older forms of language and writings declined, traditional social interactions waned, and the pattern of city-state capitalism that dominated the first half of the nineteenth century was broken up.”
We could argue that the power and centrality of communication has a lot to do with its ability to “break up” existing structures in society and create new ones by dismantling existing “monopolies” and by dramatically reducing “transaction costs”. We have seen the same effects in our study of the printing press and its effects in 15th century Europe and afterwards. It is the nature of communication as an enabling technology that makes it so important and critical.
The telegraph, as Carey says “…permitted for the first time the effective separation of communication from transportation….the telegraph freed communication from the constraints of geography.”
Carey believed, as his work on Innis and McLuhan indicates, that mass media communication “shapes decisively the character of social order.” But he resisted assigning technological determinism or causality to communication technologies as we can see from his essay “Technology as a Totem for Culture, and a Defense of the Oral Tradition.”
I am intrigued by the fact that a communications theorist, Carey, would start his career by studying the relations between economics and communications (his Ph.D. Dissertation.) In his interview with Professor Moretti, Carey talks about why and how he decided to study the telegraph. He says that his interest was in studying the contemporary, Satellite broadcasting and computers and their effects, so he decided to look at the historical, telegraph and its effects, for insights and understanding. The critical element or mechanism by which the telegraph “reconfigured culture and society” and “created a borderless world within the US,” was the dramatic reduction on transaction costs. What is the best way to study the effects of the telegraph or any technology?
“I think the best way to grasp the effects of the telegraph or any technology,” Carey says, “is not through a frontal assault but, rather, through the detailed investigation in a couple of sites where those effects can be most clearly observed.”
Then by extension of Carey’s methodology, if we were to look at the effects of today’s communication technologies, where do we start? I would argue that, today, globalization is among the most prevalent forces of societal change on a global scale if we were to jugde by the passion and intense debate it arises both in the media and in the streets!
Globalization is not new and many scholars call the one we are experiencing Globalization II. The first one was back in late 19th and early 20th century. It did end really badly and many argue that it had a lot to do with the two world wars we had in the past century. In some ways, I see many parallels with that era starting with the global financial crisis that was caused to a great extent by the global economic imbalances that exist in the world economy today. It’s not my intent here to discuss globalization and where it’s leading us today but borrowing from Carey, I want to look at the communications infrastructure of today and try to show how it allows or even dictates the globalization of production of both tradable and non-tradable goods (used to be non-tradable) like services. Additionally, because of globalization and the new communication technologies, we observe, among others;
· Dramatic reduction in production and transaction costs,
· Shortened time form inception of an idea to a final product,
· Increased innovation and growth in emerging markets
· The creation of a huge middle class in countries like India and China and a huge transfer of wealth form West to East
· Huge and, I am afraid, permanent job losses, economic uncertainty and stagnation in the Western developed markets,
· Trading tensions and emerging geopolitical rivalries and concerns,
I would like to start with a top down approach and first look at what is happening today.
Obviously, at the top we have the forces of globalization, the emerging (production) Asian markets, and the leisure society (consumers) in the West. We have open markets, competition, and, in addition to products, marketable services. Marketable services gave us the outsourcing business and helped wake up India, in particular, but are also helping many other countries like Pakistan, China, and others. The next obvious question is why now? Assuming all else equal, could we have the offshore production, to the extent we have it today, and the marketable services of today, 30 or 20 or even 10 years ago? Again, obviously, the answer is no.
The reason globalization, and competition and outsourcing have taken off is because of Computing, and IT, and cheap and plentiful bandwidth.
It’s the global fiber optics communications network, the IP/Packet technologies, and the advances in Computing and IT that allows the Indians to perform all the back office work for Goldman as if they were in the “back office” section of Goldman’s downtown building. It’s the same that allows a “consumer gadget” company in California to buy ASICs (application specific integrated circuit) and SoC (system on a chip) and other highly specialized electronic designs from an IP (intellectual property) company in the UK, have its engineers reassemble them to create its product on paper, send the design to Singapore for proof of concept and testing and sampling, then send it to a Taiwanese foundry for production, from there to a Chinese contract manufacturer to assemble it, while at same time hire an Indian company to perform product marketing (in the future it will be the same company that had been hired in the first place for product R&D and which had given the idea of the gadget to the California company in the first place) and finally hire a distribution company in Eastern Europe or US to sell the product to the consumers. It used to take up to two years from the time an idea was generated to the time a prototype was produced. Now a idea can be turned to a prototype in just a month and in another month the product is in full production.
The pace of change, competition, and innovation in every area, including the new communication technologies themselves, is unprecedented.
Which brings me to the most important effect of the above advancements; that is, the effect on culture and society!
Beyond business, Information and Communication Sciences and “Bandwidth” created the knowledge society. Someone with “smarts” can produce and sell products to a world market without spending a dime on employees, factories, marketing and distribution. Close home and to my business (Hedge Funds), twenty years ago a fund manager had to spend a fortune to be on equal footing with the “big guys” on Wall Street, now $50 K will get you the best technology and information and level the field with the “behemoths of the industry.” The barrier to entry in the investment and financial services, at least from a startup business capital cost point of view, is zero.
In summary, we have 1) the forces of globalization, the emerging (production) Asian markets, and the leisure society (consumers) in the West Computing, 2) the “enablers”, Computing, Communications, and Ubiquitous Connectivity, and 3) their creation, the Knowledge and Information Society. It is the interaction on 1) and 3) that put extreme demand and pressure on 2) the enablers and where the new, emerging trends in Computing, Information Technology, and Telecommunications are based on.
The “enablers” are in urgent need for an overhaul, if they are to meet the demands of 1) and 3). We are entering the second phase of the Information and Communication era where we will see the converging and the “maturation” of IT and Communications which will turn them to a service like electricity. The evidence of that is the emergence of cloud computing which is enabled by the many technological advancements, but primarily, by the modern and global fiber optics communications infrastructure.
The science of Electromagnetics was fully developed by Maxwell 1876, and by the early 1920s you had more than a few thousands of companies trying to figure out how to produce, distribute, and apply electricity and invent devices for it. At that time, there were several hundred companies trying to figure out how to transmit electricity alone. It was only until the late 40s and early 50s when these questions were settled and you needed only GE, Westinghouse, and a few niche players.
My view is that the second phase of technologies will settle the way software is developed, computers are built, and business processes are transformed around technology and not the other way around, and how all these are tied together and interact and over what type of a communications fabric will run on and interconnect. Not only I do not see a slowdown in outsourcing of production but I do also believe outsourcing is/will be expanding in business process areas like finance, accounting, law, and into product R&D, product marketing, product localization and areas like business and competitive analysis, pure research, and so forth. In passing, I should mention the competition and “rush” of American elite universities in establishing presence and collaboration with local universities in China, India, Middle East, Singapore and elsewhere.
What will stop these trends?
Outside politics, trade and currency “wars” and closing of national markets, and the actual prospect of war, there is nothing in sight to stop these trends. In the long run, we will have a painful adjustment in the standard of living in the West and rising standards of living in the East until the standards of living become more or less equal. Transaction costs will have been equalized and globalization would have run its course.
We already have the globalization of culture. What Carey said about the telegraph and the effect it had in creating “a borderless world within the US,” we see it in many respects happening on a global scale. I would also argue that we can discern the effects of today’s communication technologies on the creation of a global society and culture to be along the lines and similar to what Carey said about the effects the telegraph had on the US.
It will be interesting to see if a future communication theorist will borrow from Carey to say that the communication technologies of late 20th and early 21st centuries “altered the spatial and temporal boundaries of human interaction on a global scale, brought into existence new forms of language as well as new conceptual systems, and brought about new structures of social relations, particularly by fostering a Global middle class. These consequences were also displacements: older forms of language and writings declined, traditional social interactions waned, and the pattern of nation-state capitalism that dominated the 20th century was broken up.”
I only hope that Carey and others who made the case for the centrality of communication to “shape society and culture” are right and the current communication technologies will help humanity to elevate itself into a global knowledge-based culture and society!